Groq uses a monthly billing cycle, but for new users, we also apply progressive billing thresholds to help ease you into pay-as-you-go usage.
When you first start using Groq on the Developer plan, your billing follows a progressive billing model. In this model, an invoice is automatically triggered and payment is deducted when your cumulative usage reaches specific thresholds: $1, $10, and $100.
This helps you monitor early usage and ensures you're not surprised by a large first bill. These are one-time thresholds. Once you cross the $100 lifetime usage threshold, only monthly billing continues.
If you don't reach the next threshold, your usage will be billed on your regular end-of-month invoice.
Example:
This ensures you're not repeatedly charged for small amounts and are charged only when hitting a lifetime cumulative threshold or when your billing period ends.
Once your lifetime usage crosses the $100 threshold, the progressive thresholds no longer apply. From this point forward, your account is billed solely on a monthly cycle. All future usage is accrued and billed once per month, with payment automatically deducted when the invoice is issued.
Payment is withdrawn automatically from your connected payment method each time an invoice is issued. This can happen in two cases:
Note: We only bill you once your usage has reached at least $0.50. If you see a total charge of < $0.50 or you get an invoice for < $0.50, there is no action required on your end.
Yes. You are able to downgrade at any time in your account Settings under Billing
Note: When you downgrade, we will issue a final invoice for any outstanding usage not yet billed.
You can monitor your usage and charges in near real-time directly within your Groq Cloud dashboard. Simply navigate to Dashboard → Usage
This dashboard allows you to:
Yes, Groq provides Spend Limits to help you control your API costs. You can set automated spending limits and receive proactive usage alerts as you approach your defined budget thresholds. More details here
You can view and download all your invoices and receipts in the Groq Console: Settings → Billing → Manage Billing
You can update your billing details anytime from the Groq Console: Settings → Billing → Manage Billing
Groq accepts credit cards (Visa, MasterCard, American Express, Discover), United States bank accounts, and SEPA debit accounts as payment methods.
Yes! We occasionally offer promotional credits, such as during hackathons and special events. We encourage you to visit our Groq Community page to learn more and stay updated on announcements.
If you're building a startup, you may be eligible for the Groq for Startups program, which unlocks $10,000 in credits to help you scale faster.
Refunds are handled on a case-by-case basis. Due to the specific circumstances involved in each situation, we recommend reaching out directly to our customer support team at [email protected] for assistance. They will review your case and provide guidance.
Check your console's Usage and Billing tab first. If you still believe there's an issue:
Please contact our customer support team immediately at [email protected]. They will investigate the specific circumstances of your billing dispute and guide you through the resolution process.
Account suspension or restriction due to billing issues typically occurs when there's a prolonged period of non-payment or consistently failed payment attempts. However, the exact conditions and resolution process are handled on a case-by-case basis. If your account is impacted, or if you have concerns, please reach out to our customer support team directly at [email protected] for specific guidance regarding your account status.
Failed payments may result in service suspension. We will email you to remind you of your unpaid invoice. To resolve this, you can update your payment method or manually process outstanding payments directly in your account settings.
Feel free to contact [email protected]
Need help? Contact our support team at [email protected] with details about your billing questions.