Groq Circle
Groq Circle
Log In
Groq
Groq is rolling out updated terms and policies.
We encourage you to review them before they take effect on October 15, 2025.
Review Terms & Policies

GROQ SERVICE CREDIT TERMS

Effective: October 15, 2025


These Groq Service Credit Terms (“Service Credit Terms”) are an addendum to the Groq Services Agreement between you and the Groq Contracting Party governing your use of the applicable Cloud Services as a Customer and apply to your purchase, receipt, or use of any credit redeemable for Cloud Services (“Service Credit”). Capitalized terms used but not defined in these Service Credit Terms have the meanings given to them in the Agreement.

  1. We may offer the option to prepay for certain Cloud Services through the purchase of Service Credits (“Prepaid Service Credits”). Prepaid Service Credits represent the amount you have paid in advance for use of the respective Cloud Services. Additional terms may apply to specific Cloud Services.

  2. We may also offer Service Credits free of charge as part of a promotional program rather than for purchase (“Promo Service Credits”). Promo Service Credits will not be applied against any sales, use, gross receipts, or similar transaction based taxes that may be applicable to you.

  3. Service Credits are not legal tender or currency; are not redeemable, refundable, or exchangeable for any sum of money or monetary value; have no equivalent value in fiat currency; do not act as a substitute for fiat currency; and do not constitute or confer upon you any personal property right. Service Credits are non-transferable and may be used only in connection with the applicable Cloud Service for which they were issued subject to the terms of the Agreement.

  4. All sales of Cloud Services, including sales of prepaid Cloud Services, are final. Service Credits will expire 1 year after the date of purchase or issuance if not used, unless otherwise specified at the time of purchase. Service Credits will also automatically expire if the Customer closes its Account and cannot be recovered.

  5. Your available Service Credit balance may be reviewed in your Account. You are solely responsible for verifying that the proper amount of Service Credits has been added to or deducted from your balance. Your Service Credit balance is not a bank account, digital wallet, stored value account, or other payment device.

  6. We prohibit and do not recognize any purported transfers, sales, gifts, or trades of Service Credits. Evidence of any attempt to use, sell, or transfer Service Credits in any manner violates these Service Credit Terms and may result in revocation, termination, or cancellation of the Service Credits or your use of the Cloud Services without refund or immediate suspension or termination of your Account.

  7. Customer may have the option to automatically reload Service Credits by a certain amount (“Balance Maintenance Service”) when Customer reaches a certain level, which may be set by Customer its Account. If Customer activates the Balance Maintenance Service, Customer authorizes Groq to charge the payment method designated in its Account on a recurring basis for the amount of Service Credits to be added to Customer’s Account as part of the Balance Maintenance Service, until Customer opts out of the Balance Maintenance Service. All Service Credits added to Customer’s Account as part of the Balance Maintenance Service will be charged on or around the day on which the Service Credits are added to Customer’s Account.

  8. We reserve the right to suspend or terminate your use of the Cloud Services in accordance with the Agreement, including suspending or terminating your Service Credit balance, in compliance with applicable law.

Was this page helpful?